Novello Chartered Surveyors - Derby

4.4 /5 253 Google reviews

207, St Helen's House, King St, Derby DE1 3EE

Ranked #4 of 10 surveyors in Derby

About Novello Chartered Surveyors - Derby

Novello Chartered Surveyors positions itself as an expert guide for buying property with confidence, offering nationwide home surveys across England and Wales. They provide detailed residential surveys and guidance, including Home Surveys (Level 2), full Building Surveys (Level 3), and a Pro upgrade. Established to challenge traditional surveying, Novello focuses on guiding clients through property matters rather than volume work. They utilise technology for quick and accurate data capture, ensuring high-quality reports are delivered in a timely manner. Novello views itself as a property partner, offering a friendly and responsive approach throughout the process.

Novello Chartered Surveyors - Derby Customer Highlights

Swift survey completion and timely results
Clear, detailed, and understandable reports
Helpful and friendly customer service

Novello Chartered Surveyors receives praise from customers for its efficient service, including swift survey completion and timely delivery of results. Many clients highlight the clarity, detail, and ease of understanding in their survey reports, alongside generally helpful customer communication. Conversely, a significant portion of feedback raises serious concerns regarding reports that allegedly miss critical issues or contain inaccuracies, as well as experiences of poor post-payment customer service and misleading promises, with some customers suggesting the business operates under various names, including Gold Crest Surveyors, which has led to confusion and perceived lack of accountability for previous work.

Novello Chartered Surveyors - Derby Customer Reviews

4.4 /5 Based on 253 reviews

5 star

83%

4 star

3 star

2 star

1 star

12%

Novello Chartered Surveyors - Derby Services

Home Survey Level 2

Building Survey Level 3

Pro upgrade survey

ATED Valuation

Capital Gains TaxAccountancy Valuation

Novello Chartered Surveyors - Derby FAQs

What types of surveys do Novello Chartered Surveyors offer?

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Novello Chartered Surveyors offers detailed residential surveys including Home Surveys (Level 2), full Building Surveys (Level 3), and a Pro upgrade. They also provide various valuation types, leasehold reform services, and assistance with Party Wall Matters.

How do Novello Chartered Surveyors differentiate themselves from traditional surveying firms?

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Novello Chartered Surveyors aims to challenge the traditional role of surveyors by avoiding ‘volume’ work and focusing on guiding clients through their property matters. They utilise technology for quick and accurate data capture, ensuring high-quality reports are provided in a timely manner, and adopt a friendly, responsive approach.

Does Novello Chartered Surveyors provide services across the UK?

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Yes, Novello Chartered Surveyors offers nationwide home surveys and supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage.