Pennycuick Collins Chartered Surveyors

Pennycuick Collins Chartered Surveyors Customer Highlights

• Lettings team praised for professionalism
• Smooth rental and purchasing processes
• Helpful and responsive agents available

The company presents a mixed customer experience. While their lettings team, particularly agents like Ross and Catarina, frequently receive praise for their professionalism, responsiveness, and for making the rental and purchasing processes smooth and stress-free, the management company aspect faces significant criticism. Many customers report issues with poor communication, including unanswered calls and emails, along with delays in providing essential information, leading to frustration and complications, especially concerning property sales and service charge management.